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Portmore, St. Catherine, Jamaica Open to DevOps and Security roles

Joel Wisdom

Cybersecurity and Cloud Specialist

Dedicated IT professional with a B.Sc. in Computer Networking and Security and hands-on experience managing secure, reliable infrastructure. Focused on cloud automation, CI/CD, and proactive security monitoring.

Work Experience

March 2025 — Present • Kingston, JM

Grid Dynamics

Junior DevOps Engineer

  • Design and optimize secure cloud infrastructure on GCP to ensure high availability and performance.
  • Build automated CI/CD pipelines with integrated security scanning (DevSecOps) to accelerate delivery.
  • Implement monitoring and alerting to detect anomalies and improve response times.
October 2025 — Present • Remote

JetBrains

Support Engineer

  • Provide advanced technical troubleshooting for complex environment issues, minimizing user downtime.
  • Analyze system logs to diagnose and resolve routine and complex software malfunctions.
November 2024 — March 2025 • Kingston, JM

Guardsman Group Limited

IT Application Support Engineer

  • Manage and document network incidents and support requests using a ticketing system to ensure timely resolution.
  • Utilize Endpoint Detection and Response (EDR) tools to identify anomalies and enforce vulnerability controls.
  • Automate routine tasks and business processes using PowerShell and Microsoft Power Platform.
May 2024 — September 2024 • Kingston, JM

Tred Laboratories Limited

Desktop Support Specialist

  • Installed, configured, and maintained computer hardware and networking equipment.
  • Administered Microsoft 365 business solutions (SharePoint and Office 365).
  • Diagnosed and resolved hardware, software, and network issues to ensure optimal performance.

Technical Skills

Cloud & Networking

  • GCP
  • AWS
  • TCP/IP
  • DNS
  • VPN/FTP
  • Network Monitoring

Systems & Automation

  • Windows Server
  • Windows 10/11
  • Linux (Ubuntu)
  • PowerShell
  • Bash
  • Git
  • Ticketing Systems
  • Remote Desktop Tools

Certifications

CompTIA Security+

CompTIA

2026

Google Associate Cloud Engineer

Google Cloud

2025

Microsoft Security and Compliance Fundamentals (SC-900)

Microsoft

Linux Professional Institute LPC-1 System Administrator

ACloudGuru

Python Scripting for System Administrators

ACloudGuru

(ISC)2 Certified in Cybersecurity

(ISC)2

Featured Projects

UTech Future Developers Club Website

Website for the Future Developers Club at the University of Technology, Jamaica.

What I did: Led delivery and coordinated content with the student team.

  • Astro
  • Frontend
  • Community
UTech Future Developers Club Website

IaC Terraform Grid

Infrastructure-as-code Terraform configurations for provisioning and managing cloud resources.

What I did: Authored modular Terraform and documented repeatable workflows.

  • Terraform
  • Infrastructure
  • Automation
IaC Terraform Grid

Merged Docs

Documentation project that consolidates and organizes technical references into a single workspace.

What I did: Structured the knowledge base for faster onboarding.

  • Documentation
  • Knowledge Base
Merged Docs

Vuln Manual

A practical manual focused on vulnerability assessment workflows and security documentation.

What I did: Designed a step-by-step assessment and reporting guide.

  • Security
  • Vulnerability Management
Vuln Manual

Education

2021 — 2025 GPA 3.76

University of Technology, Jamaica

B.Sc. in Computer Networking and Security

  • Computer Networking and Security Representative (UTECH Students Union), 2023–2024
  • Project Manager, Future Developers Club, 2022–2024

About Me

I am a results-driven IT professional with a B.Sc. in Computer Networking and Security. My work sits at the intersection of cloud automation and infrastructure security. Whether I am configuring secure cloud networks or troubleshooting LAN infrastructure, I focus on building resilient, high-performance systems. I streamline operations through automation and ensure continuity through proactive monitoring and security controls.

Joel Wisdom

Contact

Let’s connect

Ready to collaborate on secure, reliable systems.

If you’re hiring for DevOps, cloud, or security roles, I’d love to hear about the team and the challenges you’re tackling.

Email Me

Location

Portmore, St. Catherine, Jamaica

Phone

(876) 307-4464